Privacy Policy

Information We Collect

We collect information that is necessary to provide our services, manage accounts, and comply with legal obligations. When you register, we ask for details such as your full name, date of birth, residential address, email address, and telephone number. Payment information, including card details or other chosen payment methods, is also collected during deposits and withdrawals.

In addition to the data you provide directly, we automatically gather technical information such as your IP address, browser type, device identifiers, operating system, and pages visited on our site. We may also receive information about your gaming activity, including wager history, game preferences, and transaction records.

How We Use Your Information

Your personal data allows us to create and maintain your account, process deposits and withdrawals, and deliver the games and services you request. We use it to verify your identity, prevent fraud, and meet regulatory requirements including anti-money laundering and responsible gambling obligations.

With your consent, we may send you personalised offers, bonuses, and promotional updates that we believe will interest you. You can change your marketing preferences at any time by contacting customer support or adjusting your account settings. We also analyse usage data to improve our website, develop new features, and understand player behaviour.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with trusted service providers who assist us in operating the site. These include payment processors, identity verification agencies, customer support platforms, and analytics providers. All such partners are contractually obliged to keep your information secure and to use it only for the purposes we specify.

We may also disclose data when required by law, for example to licensing authorities, regulatory bodies, or law enforcement agencies where we have a legal duty to do so. In the event of a business transfer or merger, your information may be passed to the new operator under the same standards of protection.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Essential cookies allow you to log in, maintain your game balance, and move between pages securely. Performance and functionality cookies help us understand how players use the site so we can make improvements.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the performance and features available to you.

Data Security

We take the protection of your information seriously and implement appropriate technical and organisational measures to safeguard it. These include encryption of sensitive data, secure servers, access controls, and regular security reviews. While no system can guarantee complete security, we work continuously to minimise risks.

Your Rights

Under applicable data protection law you have several rights, including the right to access the personal data we hold about you, to request corrections, and in certain circumstances to ask for its deletion or restriction of processing. You may also object to processing based on legitimate interests or withdraw consent where we rely on it.

To exercise any of these rights, please contact our customer support team. We will respond within one month, or sooner where possible. If you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and we will notify you of any material changes through the website or by email where appropriate. Continued use of our services after such updates constitutes acceptance of the revised policy.

If you have any questions about how we handle your personal data, please do not hesitate to contact our support team who will be happy to assist.